Delivery Terms, Return & Warranty information

Delivery:

After receipt of your order, we will send you an order confirmation. We will process delivery as soon as possible. In general we will deliver your merchandise within 5 to 10 days. As soon as your order has left our warehouse, we will send you a tracking link so you can follow your consignment.

 

 

Returning:

You have the right to cancel your order within 14 days after receipt of your order. Please give us your reason for returning. After cancellation you have another 14 days to return your product. After we have received your returned goods you will be credited with the full amount excluding shipping costs. You only have to pay for returning your order to us. If you use your right of withdrawal, we want the product with all delivered accessories, in its original condition and packaging to be returned to us. To excercise this right, please contact us at info@dream-knives.com. We will refund the order amount within 14 days of registering your return, provided that the product has already been returned in good order.

Return exceptions:
Exceptions to the right of withdrawal:

Sorry, we can't except your return if the original package or case is damaged.

 

Guarantee:
Guarantee of your knife depends of your choice of brand. Please check the product page for your guarantee.

Company Details:

Dream Knives

Uwe Wöhrmann

Avenida de la Estación 141, Casas Sierra Mar, Fase 1, Casa °17
12598 Peniscola (Castellon) Spain
info@dream-knives.com
VAT ID: ESY4791607P